Rishi Banerjee is a seasoned professional with extensive experience in customer experience management and workforce management. Currently serving as Customer Experience Manager at Niyo Solutions Inc. since February 2021, Rishi previously held the position of Assistant Team Manager at Genpact from June 2019 to February 2021. Prior roles include Workforce Management Lead at Cognizant and a focus on US Banking Mortgage at Tata Consultancy Services. Rishi's expertise in workforce management was further developed during tenure at GENPACT, where roles included Workforce Management and Google AdWords Operations.
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