Paula West

Paula West is a seasoned professional in employee engagement and learning and development, currently serving as Solutions Director and Learning Director at NKD since May 2022. Before this role, Paula held the position of Director of Learning and Development at PJW Learning & Development, where diverse training in customer service and leadership was facilitated. Previous experience includes Talent Development Director at MOO, where emphasis was placed on impactful design, and a range of leadership and development roles at Harrods spanning from 2009 to 2015, including Head of Leadership Development. Earlier career highlights include significant contributions at Marks and Spencer PLC, where Paula managed leadership development initiatives for over 3,500 individuals. Paula's extensive background demonstrates a commitment to enhancing individual and organizational capabilities across various sectors.