Micha Pope

Micha Pope is an experienced Customer Success professional with a robust background in client relations and service management. Currently serving as a Customer Success Manager at Infogrid since September 2021, Micha has previously held similar roles at Florence from February 2019 to August 2021, where responsibilities included both Customer Success Manager and Customer Success Executive positions. Early experiences include an Operations Executive role at Flexy.com from September 2017 to November 2018, a Customer Experience Associate position at OneLane, and a Customer Retention Team Lead role at Helpling Middle East, where Micha initially started as a Customer Service Assistant from June 2015 to February 2017. This diverse experience highlights a strong commitment to enhancing customer satisfaction and retention throughout various organizations.