Mitchell Desjardins is a Solutions Engineer at Noibu, with a robust background in customer success and technical account management. Prior experience includes serving as a Senior Customer Success Manager at Affinity.co, where Mitchell specialized in API solutions and integration, and a Senior Customer Success Manager for enterprise clients at Klue, managing a substantial portfolio focused on high-impact solutions. At Firmex, Mitchell excelled in client retention and growth within the Biotech and Pharmaceutical sectors, achieving impressive retention rates. Notably, at A.K.A. New Media Inc, leadership in custom development initiatives resulted in significant increases in client satisfaction and revenue. Educational credentials include Full Stack Developer Certification from Toronto Metropolitan University and an Ontario College Diploma in Computer Programming from Seneca Polytechnic.