Ihsanur R.

Ihsanur R. is an experienced professional currently serving as a Junior Customer Support Engineer for IP Networks at Nokia since June 2025, specializing in troubleshooting network issues and managing environments with Nokia SR Linux. Prior to this role, Ihsanur worked as an Information Technology Operations Consultant at FDM Group, where Agile methodologies and scripting languages were utilized for automation and operational efficiency. Experience as a Cashier at Loblaw Companies Limited and as a Private Security Guard with Securitas Canada provided additional skills in customer service and security operations. Academic credentials include a Master of Engineering in Internetworking from Dalhousie University and a Bachelor of Technology in Electronics and Communications Engineering from the National Institute of Technology Silchar.