Andrew Hall

Andrew Hall has a diverse work experience spanning several companies and roles. Andrew started their career as a Communications Officer at the Metropolitan Police, where they provided support and direction to police officers and acted as a liaison with outside agencies.

Andrew then transitioned into the IT industry, working as a Consultant and Support Consultant at Tate Bramald Ltd, where they provided remote and on-site support for clients and conducted training sessions. Andrew later became the Support Team Leader/Manager, overseeing IT and support functions and focusing on improving services and customer satisfaction.

At Touchstone Group Plc., Andrew held the role of Helpdesk Manager, managing the support and SLA functions for a team of consultants. Andrew also took on the responsibility of account management for clients who required a more technical style of support.

Andrew then joined Evaluation Centre as an Accounting & Financial Reporting Expert, providing expertise in these areas.

Andrew worked as a Pre-Sales Consultant at HighCloud Solutions, where they were involved in multiple activities for the Netsuite product line and its suite apps.

Andrew then joined m-hance, initially as a Helpdesk Manager before progressing to the role of Client Liaison Manager. In these positions, they ensured the delivery of high-quality helpdesk services, conducted technical account management activities, and provided in-depth product knowledge to clients.

At QuantiQ Technology, Andrew served as a Consultant and later became the Managed Services Team Leader. In this role, they were responsible for developing and maintaining a professional team to support and grow the delivery of Managed Services for various Dynamics products.

Currently, Andrew works at Nolan Business Solutions as the Head of Support and Product Development, where they oversee support operations and product development.

Overall, Andrew Hall has a strong background in IT support and management, with a focus on customer satisfaction and account management.

Andrew Hall attended the University of Sunderland from 1991 to 1992, where they pursued studies in Visual Information & Design. No degree information was provided for this period.