Guilherme Leal

Guilherme Leal has a diverse work experience that spans several industries. Their most recent position was as a Customer Experience Supervisor at Nomad, where they started in March 2022. Prior to that, they worked as a Customer Experience Analyst at Nomad from August 2021 to March 2022.

Before joining Nomad, Guilherme worked as an Analista de Comércio Exterior (International Trade Analyst) at MASTER SHIPPING from January 2021 to August 2021. In this role, they were responsible for operational logistics of import and export, coordinating with various stakeholders such as carriers, freight forwarders, and terminals. Guilherme also handled shipping instructions, bill of lading, and insurance.

From 2017 to 2021, Guilherme worked at Fragata International as an Analista de Comércio Exterior. Guilherme managed the logistics process, including freight quotations, pricing, and coordination of cargo collection and delivery. Guilherme communicated directly with customs brokers, exporters, importers, and various transporters. Guilherme also oversaw cargo control in terminals located in the US, Germany, and Belgium.

Prior to Fragata International, Guilherme worked at Companhia Ferroligas Minas Gerais as an Assistente Comercial e Logística (Commercial and Logistics Assistant) from May 2016 to December 2016. Guilherme started their career at Jabil as an Assistant Purchaser from July 2014 to June 2015.

Overall, Guilherme Leal has demonstrated strong expertise in customer experience, international trade, logistics, and coordination with various stakeholders throughout their career.

Guilherme Leal attended Universidade FUMEC - Oficial from 2012 to 2016, where they pursued a degree in International Business with a focus on Business Administration and Foreign Trade. In addition to their formal education, they obtained certifications in Organizational Behavior from Universidade de São Paulo in March 2022 and in Emotional Intelligence from Escola Conquer in May 2021.