Rafael Lichtenecker

Director of Operations, Customer Experience, Risk and Fraud at Nomad

Rafael Lichtenecker has a diverse work experience spanning from 2011 to 2022. Rafael is currently serving as the Director of Operations, Customer Experience, Risk and Fraud at Nomad since January 2022. Prior to this, they worked at SumUp as the Head of Risk and Anti-Fraud Latam from August 2020 to January 2022. From November 2019 to August 2020, they held the position of Head of Payment Networks Latam at PPRO. Rafael also served as the Payments and Regulation Manager at Mercado Pago Brasil from October 2018 to November 2019. Earlier in 2018, Rafael worked as the Head of Payments and Risk LatAm at Peixe Urbano and Groupon Latam. Rafael continued in a similar role at Groupon Latam from May 2017 to April 2018. Starting from May 2016 to April 2017, they were the Head of Fraud and Chargeback Management LATAM at Groupon. Prior to that, they held various roles including Head of Risk Management at Groupon Brasil and Senior Coordinator of Risk Management at Groupon Brazil. Rafael started their career as a Senior Copywriter and later became the Chief Copywriter at Groupon.

Rafael Lichtenecker completed their Bachelor's degree at Pontifícia Universidade Católica de São Paulo from 2004 to 2009. Rafael then pursued their post-graduate studies at Escola Superior de Propaganda e Marketing from 2011 to 2012. The field of study for both degrees is not mentioned.

Links

Previous companies

SumUp logo
Groupon logo
PPRO logo
Mercado Libre logo

Timeline

  • Director of Operations, Customer Experience, Risk and Fraud

    January, 2022 - present

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