Walas Coelho

Walas C. has a diverse background in operations and customer experience within various organizations. Currently serving as an International Payments Operations Analyst at Nomad since April 2023, Walas utilizes agile methodologies and tools such as Jira and Zendesk while focusing on KYC compliance and process improvement. Previous experience includes social media analysis at PicPay, where training was provided to resolve customer issues and protect user data, and a role in communication at the Tribunal Regional Eleitoral do Espírito Santo with responsibilities in visual identity creation and event documentation. Walas holds a degree in Journalism from the Universidade Federal do Espírito Santo and has completed a Data Analytics bootcamp. Early career experiences encompass administrative support, customer service, and internships, highlighting skills in customer relations and data management.