Jeanell B. Freeman

Managing Director, Business & Client Services Operations at Nonprofit HR

Jeanell B. Freeman, MBA is an operations leader that can seamlessly shift gears to lead through complex business infrastructure design, to view every task with a wide business lens, then narrow down to connect the dots, identify business drivers, take action and drive results. In her role as Managing Director of Business Operations, she is responsible for ensuring firm-wide alignment and facilitating the implementation of strategic initiatives, as well as maintaining oversight of key firm priorities.

With prior roles as an Operations Analyst at Mortgage Bankers Association, an anti-trust paralegal with the United States Department of Justice, an information technology consultant and a strategic planner in the nonprofit sector. Jeanell brings to Nonprofit HR a strong results-oriented focus with proven abilities to identify strengths and weaknesses and implement company policies, standards, systems and operational changes that optimize productivity and the bottom line.

In her role, Jeanell works closely with the Executive Management Team to continuously refine and implement a strategic growth plan to expand and position the firm as a leader of human resources, talent acquisition, executive search and education, and information services to the nonprofit sector on a national scale.

Jeanell holds a Master of Business Administration from Johns Hopkins University, a B.S. in Political Science and English from the University of Virginia and a certification in financial planning from Georgetown University. Active in the community, Jeanell is a committed volunteer with the Maryland Department of Juvenile Services and a personal financial literacy coach. In her spare time, she loves learning about different cultures and traveling internationally, spending time with family, reading, and dining at exquisite restaurants.

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