Cees van den Berg is an experienced telecommunications professional with a strong background in managing and supporting Avaya systems and contact center solutions. Currently serving as the Functioneel Beheer Telecommunicatie at Noordwest Ziekenhuisgroep since October 2022, Cees has held various roles in organizations such as International Card Services and Radboud UMC, focusing on telecom engineering and functional management. Cees has a history of overseeing installations and support for contact centers, including Avaya Aura Contact Center, and is recognized for coordinating technical changes and improving communication systems. The educational background includes numerous certifications in ITIL, SQL, and Avaya technologies, highlighting dedication to continual professional development in the telecommunications field.
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