Ylonka Kaupang

Ylonka Kaupang's work experience includes various roles in different companies. Ylonka is currently working as a Key Account Manager at Noova, where they are responsible for managing their own portfolio and helping industrial, production, and real estate companies become energy-efficient and environmentally friendly. Before joining Noova, Ylonka worked as a Business Advisor at Fjordkraft, focusing on prospecting, meeting bookings, and providing advice to small and medium-sized businesses.

Prior to that, Ylonka worked at Hafslund Strøm AS as an Account Manager, where they targeted larger companies, conducted meeting bookings with management, and offered advantageous electricity agreements. Ylonka was also responsible for customer follow-up, portfolio building, and preventing churn. Ylonka also held a role as a Customer Service Representative for SMBs and achieved a sales record at Kundesenter Bedrift.

Ylonka's earlier experience includes working as a Customer Service Representative for private customers at Hafslund Strøm AS, where they handled incoming calls and focused on sales, customer inquiries, and managing electricity consumption. Ylonka also worked as a Telemarketer for existing customers.

In addition to their energy industry experience, Ylonka worked as a Travel Guide for Ving Norge/Thomas Cook Northern Europe, where they provided airport assistance, tour guiding, hotel services, and excursion guiding. This role taught their to work under pressure, stay composed, and build relationships with diverse personalities.

Ylonka also gained experience as a Telemarketer at Experian, where they sold analysis tools and diplomas to businesses. Ylonka briefly worked as a Team Leader at Coalesco AS, leading a small sales team and selling management services to businesses. Ylonka's early career involved working as an Environmental Health Worker for Kongsvinger municipality, where they worked in a residential facility for individuals with mental disabilities and gained experience with a wide range of conditions.

Overall, Ylonka Kaupang has a diverse background and experience in key account management, business advising, customer service, telemarketing, travel guidance, and team leadership.

Ylonka Kaupang's education history starts in 2006 when they attended Øvrebyen VGS for their high school education, specializing in studies. From 2009 to 2010, they studied at the University of Oslo (UiO), focusing on the field of law. In 2013, Ylonka enrolled at Det Teologiske Menighetsfakultet (MF) and completed their Bachelor's degree in Culture, Religion, and Social Science in 2016. In 2018, they attended Energiföretagen Sverige where they earned a certification as an Elhandler.