Adelcis Villarroel

Adelcis Villarroel has extensive experience in the IT industry, with a focus on storage and infrastructure. Adelcis is currently working at Nordcloud, an IBM Company, as a Managed Cloud Engineer - Tech Lead. In this role, they are responsible for improving the performance and availability of applications in the public cloud, troubleshooting and resolving escalated issues, and providing technical guidance to customers. Prior to this, Adelcis worked at Kyndryl, where they served as a SAN STORAGE SME & TEAM LEADER, overseeing department activities and coaching team members. Adelcis also worked at IBM in various roles, including TEAM LEADER & SAN/STORAGE SME, where they managed department activities and provided technical expertise, and SME - SAN & STORAGE ADMINISTRATOR, where they advised on IT enterprise architecture and performed Brocade Fabric Administration. Adelcis also has prior experience at BFC Banco Fondo Común, Mibanco, banco de la Microempresa, and IBM Business Partner, where they held senior positions and provided technical expertise in storage and infrastructure solutions.

Adelcis Villarroel completed a Bachelor's degree in System Engineering at Universidad Bicentenaria de Aragua from 2009 to 2014. Additionally, they have obtained several certifications in various technology fields, including Microsoft, IBM, AWS, Cisco, and Brocade.