Nordia is Canada's largest provider of customer service solutions and has been an industry leader since 1999. Nordia operates 12 centres in B.C, Ontario, Quebec, and New-Brunswick and provides a wide range of support to help customers get the most out of their services and resolve issues. Nordia’s services include customer support (billing, service, technical), sales and loyalty, directory assistance, and teleconferencing, as well as technology-assisted relay services to facilitate communication for hearing and speech-impaired customers.

Telecommunications

Nordia

John Dinardo

Param Garg

Philippe Plouffe

Vanshika Bhardwaj

Alexia Hamel

Philip Van Leeuwen

Guy Neveu

Michael Moran

Anita De Laurentis

Denis Huard

Lyne Belanger

The Operations and Customer Support team at Nordia ensures seamless delivery of customer service solutions across various channels. They handle tasks ranging from managing call centers and customer inquiries to implementing workforce management and quality assurance. This team also focuses on enhancing customer loyalty and sales, coordinating facility operations, and supporting technical and retail services to provide comprehensive, high-quality assistance to Nordia's clients.

Operations and Customer Support

Sales Team

Customer Service

Operations and Customer Support

About

Team members

Other teams at Nordia

Sales Team

Customer Service