The Product Design department oversees the entire product development process or upgrades the existing product designs. By identifying and characterizing the issues, we design solutions scaling from technical to human-centered methods.
Main Responsibilities
- Create user-friendly and engaging content for NordVPN app user flows;
- Collaborate with product designers, product owners, and UX researchers to understand user needs and product goals;
- Ensure all app content is consistent with the overall brand voice and style guidelines;
- Participate in usability testing to assess the effectiveness of the content and make necessary adjustments;
- Analyze current app patterns and flows, identify content flaws, and devise the most suitable solutions and improvement plans;
- Deliver proposals for improvement of user experience based on data insights & users’ feedback;
- Maintain UX writing documentation and style guidelines;
- Oversee the end-to-end quality and consistency of written content across the product;
- Support & mentor junior UX writers, fostering their growth and development.
Core Requirements
- At least 3 years of experience as a UX writer or in a comparable role, ideally within a digital product setting;
- Ability to translate complex technical information into clear and concise content for a diverse audience;
- In-depth understanding of user-centered design principles with a demonstrated ability to incorporate them into UX writing;
- Proficiency with design tools like Figma;
- Experience using user research insights to refine content strategies;
- Excellent communication and collaboration skills, with the ability to work efficiently within cross-functional teams;
- Strong attention to detail and a dedication to delivering high-quality work;
- Solid problem-solving skills with a focus on data-driven decision-making;
- Native-level English;
- Active interest in technology and innovation.
Salary Range
- Gross salary 2650 - 4300 EUR/Month.