The Customer Support and Experience team at Nordstrom is dedicated to ensuring exceptional service and satisfaction for all customers. This team handles customer inquiries, resolves issues, and continuously improves the overall shopping experience across various touchpoints, both in-store and online. They work collaboratively to implement digital enhancements, manage incident responses, and refine product experiences, ultimately fostering a seamless and positive interaction with the brand.
Annette C.
Chief Of Staff - Digital And C...
Cynthia Hernandez
Customer Care Lead
Eric Monsowitz
Director Of Product, Customer ...
Hadiyah Muhammad
Customer Experience Representa...
Jesse Rieth
Senior Manager Of Incident Res...
Kenneth J. Worzel
Chief Customer Officer
Michelle Bentley
Customer Care Lead
Miguel Almeida
Evp, President, Digital & Cust...
Rebecca Johnson
Customer Care Team Lead
Thomas Davis
Lead Customer Service Represen...