Shannon Pederson is a skilled professional with extensive experience in information systems development, enterprise architecture, and technical support. They have worked at Norfolk Southern, TekSystems, and Georgia Southern University in various roles such as manager, team lead, technical support technician, and teacher's assistant. Shannon's expertise includes managing disaster recovery testing, providing technical support for hardware and software, leading printer migration projects, and overseeing computer deployment projects. With a Bachelor of Science in Information Technology from Georgia Southern University, Shannon has a strong background in IT and is dedicated to delivering high-quality service and support to users.
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