Nicolai Thorsell is an accomplished professional with extensive experience in customer engagement, business development, and strategic advisory roles. Currently serving as the Head of Customer Engagement at NORNORM, Nicolai focuses on enhancing workspace solutions through a circular business model. Prior experience includes a role as Head of Business Development at Coor, where Nicolai led a high-performing team to significantly increase revenue, and as Global Innovation Director at ISS A/S, where innovative strategies generated substantial client revenue. Nicolai has also held various leadership positions, including Interim Head of Sales at sani nudge, Chairman at ISS Hotel & Event Services A/S, and has a strong foundation in operational excellence developed during a management trainee program. Educational credentials include a Master of Science in Finance & Strategic Management and a Bachelor of Science in Economics and Business Administration from Copenhagen Business School. Additionally, Nicolai's background as an Olympic athlete and sailing coach contributes a unique perspective on leadership and team dynamics.