Christian Schmidt

Christian Schmidt has an extensive work experience in various roles related to customer experience, strategy, and change management. Christian is currently the Head of Consumer Sales and Customer Experience at Norrøna. Prior to this, they worked at Volvo Cars for several years, holding positions such as Global Head of Consumer Experience and Vice President. In these roles, they led strategic initiatives, set and monitored customer experience KPIs, and led the launch of innovative projects like Amazon.com In-Car Delivery. Christian also held roles in product strategy, people and business transformation, organizational development, and change management at Volvo Cars. Before joining Volvo Cars, they worked as a Change Management Analyst at Daxam Sustainability Services, where they worked on sustainability and change management projects for clients such as the United Nations Development Programme and Volvo Group. Overall, Christian Schmidt's work experience demonstrates their expertise in driving customer-centric strategies and leading transformative projects in various organizations.

Christian Schmidt's education history begins in 2005 when they enrolled at the University of Borås. Christian spent three years there, from 2005 to 2008, and graduated with a Bachelor's degree in Marketing. In 2009, Christian furthered their education by pursuing a Master of Science degree in International Business and Trade at the University of Gothenburg. Christian completed this program in 2011, after two years of study. Additionally, in 2010, Christian participated in an exchange program at Doshisha University, where they pursued a Global MBA. This program lasted for one year. Overall, Christian Schmidt holds a Bachelor's degree in Marketing, a Master of Science degree in International Business and Trade, and a Global MBA from Doshisha University.