Nortek Global HVAC
Shelly Haury is a customer care professional at Nortek Global HVAC since October 2016, where responsibilities include managing consumer inquiries related to warranty, service assistance, and escalations, with a focus on first contact resolution. Prior to this role, Shelly served as a Workforce Supervisor and then Command Post Team Lead at Customer Direct, overseeing staffing levels and productivity. Shelly has extensive experience in educational leadership positions, having held directorships at Prime Time Academy, La Petite Academy, and KinderCare. Education was completed at Arkansas State University from 1985 to 1988.
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Nortek Global HVAC
At NGH, we have a passion to make the world breathe easier. We engineer top-tier residential, light commercial, and manufactured housing HVAC equipment that our contractors love to install, our end-users comfortably enjoy and our partners proudly carry. Our brand portfolio includes the Frigidaire®, Maytag® and Gibson® brands for residential equipment, Reznor® for light commercial equipment, and Miller® and Intertherm® for manufactured housing equipment. For more information, visit www.nortekhvac.com.