Monique Jenkins, M. Ed. is an accomplished Program and Operations Manager and Lead Facilitator at North Highland and Cordence, with extensive experience in training and development across various organizations. Since March 2020, Monique has played a critical role in managing programs and facilitating learning initiatives. Previous positions include Learning & Development Team Lead at Safe-Guard Products, where Monique coordinated training for the International Operations team, and Field Support Trainer at TEKsystems, focusing on the Georgia Integrated Eligibility System. Monique has demonstrated leadership in training roles at Cox Media Group and OptumHealth, as well as experience in quality assurance at Verizon Telematics Inc. and vendor training at CompuCredit. Educational achievements include a Master's degree in Education with an emphasis on Adult Learning & Training and an MBA in Human Resource Management from the University of Phoenix, complementing a BA in Political Science from Fisk University.
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