Catherine van Battum is a seasoned professional with extensive experience in customer relationship management and team leadership. Currently serving as the Health & Communities Team Leader and Community Connector Team Leader at North Norfolk District Council since June 2022, Catherine previously held various roles at Engage Health Systems Ltd, where responsibility included overseeing customer success as a Customer Success Manager and operationalizing customer service management as a Customer Relationship Manager. Catherine's career also includes roles at Wiggly-Amps Limited, Purecontent, Broadland High School, and Brandconversions.com, demonstrating a strong background in customer care, education, and account management. Catherine holds a PGCE in Secondary Education from the University of East Anglia and a Bachelor of Arts in French and German from the University of Bradford.
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