Heatherlynn Lizama serves as the Director of Information Systems at North Okaloosa Medical Center since September 2021, building on prior roles as an Information Technology System Analyst and IT Help Desk Analyst. Responsibilities have included maintaining IT functions, providing Tier 2 and Tier 3 support, and offering clear explanations of technical issues to non-technical users. Prior experience includes seasonal contract work as a PC Technician for Technology Integration Group and a work-from-home position as a Digital Support Specialist at Amazon. Heatherlynn has earned an Associate of Applied Science in Computer and Information Systems Security/Information Assurance from Olympic College, an Associate of Technical Arts in Medical Billing and Coding from Everett Community College, and a GED in General Studies from Olympic College.
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