Scott Starosta is a seasoned professional with extensive experience in customer experience management and business development. Currently serving as a Senior Analyst for Customer Experience at Verizon since July 2015, Scott drives initiatives to optimize call center performance and implement action plans. Concurrently, Scott has held the role of Wireless Provisioning Analyst at Verizon Connect since April 2013, and Dealer Support Specialist at Hughes Telematics, Inc. since November 2009. With a background in business development at Sponsor Genie, Scott was instrumental in generating over $300K in sponsorships and creating targeted marketing campaigns. Previous experience includes a successful tenure as Leasing Manager at Steven Todd Leasing, achieving significant sales revenue and customer satisfaction, as well as holding managerial positions at various automotive dealerships, generating substantial yearly revenues. Scott holds a BBA in Finance from the J. Mack Robinson College of Business at Georgia State University.
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