Patrick McGowan

Patrick McGowan has extensive experience in patient service and healthcare support roles. Currently serving as a Billing Customer Service representative at North Shore University Hospital since September 2018, Patrick has played significant roles at North Shore University Health Care since February 2013, including positions as Patient Service Specialist and Refractive Surgical Coordinator. Additionally, Patrick has previous experience as a Patient Access Representative and Security Officer at Northwest Community Hospital, enhancing patient experience and safety. Earlier career roles include financial services at Rivers Casino and AON/Hewitt, where responsibilities encompassed HR outsourcing and training development. Patrick is recognized for expertise in service excellence and training, further contributing to the efficiency of healthcare operations.