North Texas Tollway Authority
Santos Trevino has extensive experience in customer service and administrative roles, currently serving as a Customer Service Specialist at North Texas Tollway Authority since November 2019, where responsibilities include account management and processing requests. Previous positions include Administrative Assistant at UnitedHealth Group, where Santos managed front office duties and assisted in member registration, and Paralegal Assistant at Eberstein & Witherite, LLP, focusing on scheduling and preparing legal documentation. Additional experience includes roles as a Dispute Resolution Associate at Better Business Bureau, Audit Verification Staff at EY, Data Entry Operator at Xerox, Case Administrator at American Arbitration Association, and Credit Fraud Coordinator at Experian Credit Bureau. Santos holds a Paralegal certification from the SMU Dedman School of Law.