Tom Hanson is an accomplished professional with extensive experience in operational excellence and performance improvement within the healthcare sector. Currently serving as AVP of Operational Excellence at NorthBay Health, Tom specializes in delivering cross-functional projects that enhance operating margins and executing process improvement initiatives. Prior to this role, Tom was Director of Achieving Excellence at Geisinger, where significant margin improvements were achieved through over 50 cross-functional projects. Tom's career includes managerial positions at Deloitte, where strategic planning and analytics solutions for healthcare clients were emphasized, and earlier roles at Liberty Mutual focusing on performance assessment and claims management. Tom holds an MBA in Finance and Entrepreneurship from the Questrom School of Business, Boston University, and a BBA in Finance from The George Washington University.
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