Paula Fernandez

Paula Fernandez has extensive experience in quality and patient experience management roles in the healthcare sector. Paula has a background in counseling services and has worked in various organizations, including Northeast Health Wangaratta, State Trustees, RANZCOG, Monash Health, and The Royal Melbourne Hospital. Paula has a Bachelor of Social Science in Behavioral Sciences and postgraduate diplomas in Human Services and Professional Counseling. Paula is skilled in developing and implementing consumer experience frameworks and training programs.