Erick Hernandez

Erick Hernandez is an accomplished Operations Technology Systems Analyst I at Northern Natural Gas since March 2023, with a solid background in IT support and systems analysis. Prior experience includes serving as a Desktop Support Specialist at ACI Worldwide from March 2021 to March 2023 and as a Service Desk Analyst at Data Axle from December 2018 to March 2021, providing Tier 1 and Tier 2 desktop support to over 300 users. Earlier roles include IT Intern positions at Midland Scientific, Inc. and Strategic Health Solutions, where responsibilities encompassed troubleshooting, maintaining user profiles, and developing inventory systems. Erick holds a Bachelor of Science in Management Information Systems from the University of Nebraska at Omaha, earned in 2018.