Rex Pontiñela

Rex Pontiñela has worked as a Customer Success Specialist II at Northspyre since July 2021. Prior to that, they worked as a Customer Success Specialist I at the same company from November 2019 to July 2023. Before joining Northspyre, they were a Virtual Assistant at IDialU for a brief period in July 2016. Rex'searliest work experience was as a Customer Service Representative at Qualfon, where they worked from October 2012 to June 2016. At Qualfon, they were responsible for assisting customers with phone problems, including international long distance calls and hotspot devices. Rex also handled web purchases, created sales and replacement tickets, and resolved technical issues in a timely manner.

Rex Pontiñela obtained their Bachelor of Science in Industrial Technology Major in Automotive from NURSO, where they attended from 2000 to 2004.