Carrie Cooper

Carrie Cooper has a diverse work experience spanning over several years. Carrie currently works as a Product Management Consultant - Technical Writer at NorthStar Solutions Group, LLC, where they write and produces user content to help individuals understand complex business processes and system functionality. Additionally, they contribute to the continuous improvement of processes and methodologies.

Prior to their current role, Carrie worked at Roche as a Technical Writer and Translation Coordinator. In this position, they served as the main contact with translation vendors, improving services and streamlining the translation process. Carrie collaborated with global product teams, technical writers, and translation service vendors to ensure timely and budget-friendly translation of technical user documentation projects.

Before Roche, Carrie was a Technical Writer and Quality Engineer at Sunquest Information Systems. As a core member of Agile development teams, they wrote user guides and Help systems for multiple product lines. Carrie also substituted for the requirements engineer and the product owner while training new employees. Additionally, they participated in sprint demos, scrum meetings, backlog refinement, and sprint planning. In their previous role as a Quality Engineer, Carrie developed and executed workflows, verified and validated software, and coordinated instrument test results.

Earlier in their career, Carrie worked at Midas+ Solutions as a Software Quality Senior Analyst, Quality Control. In this role, they successfully completed 40% of testing projects and provided peer review for test plans. Carrie also worked as a Software Quality Analyst, where they created and executed detailed test plans and validated software products. Additionally, Carrie served as a Technical Writer, creating user manuals for a new dashboard system.

Carrie's work experience also includes roles at United Blood Services/Arizona Blood Institute as a Publications Manager/Admin Supervisor. In this capacity, they saved costs by building an FDA-approved database and supervised technical publications and data entry personnel.

Furthermore, Carrie had a position at Veeco (formerly WYKO Corporation) as a Marketing Assistant, where they utilized their technical communication skills to create a database and reformat a bibliography of technical resource articles. In their early career, they worked as an Engineering Assistant at Envirotest, Ltd., where they created a comprehensive position manual and maintained a software library of engineering materials.

Overall, Carrie Cooper's work experience showcases their expertise in technical writing, product management, quality control, and project coordination.

Carrie Cooper has a Bachelor of Arts (BA) degree in English with a focus on Technical Communication from the University of Arizona. Additionally, they have obtained several certifications, including Efficient Time Management and Project Management Tips from LinkedIn in October 2020, Critical Thinking, Decision-Making Strategies, Making Quick Decisions, and Strategic Thinking from LinkedIn in August 2020, MadCap Flare Basic/Intermediate Training from MadCap Flare in June 2018, and Duolingo German Fluency (Advanced) from Duolingo in August 2015.