Grady Hebert is an experienced operations executive with a demonstrated history of leadership in various sectors, including healthcare and financial services. Currently serving as Vice President of Operations at Northwell Health, Grady manages over 600 remote patient access agents and senior leaders to improve patient and physician interactions. Previously, Grady founded Spider Specialty Foods, acted as Senior Vice President of Operations at Citi, and held several leadership roles at Capital One, where significant operational improvements and customer experience strategies were developed. Grady's educational background includes a Bachelor's Degree in Political Science and History from the University of Richmond.
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