Mike Baker

Director, Customer Operations Strategy, Design And Delivery at Northwestel

Mike Baker has extensive experience in the customer service and operations field, with a focus on leading support services, workforce planning, and client services. With their background at Northwestel and Transcom, Mike has held various leadership roles overseeing operational performance, workforce planning, and business support teams. Mike holds a Bachelor's degree in Business Administration from Wilfrid Laurier University.

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