Hasans K.

Customer Care Team Lead at Norwegian

Hasans K. has a diverse work experience spanning several roles and industries. Hasans began their career in 2007 as a Freelance Lecturer and Translator, a role they held until 2021. In 2008, they also served as a French Language Assistant and Study Paper Supervisor at Biznesa augstskola Turība | Turiba University until 2014. From 2016 to 2021, Hasans worked as a Bilingual Customer Service Representative at Webhelp. In 2021, they joined Norwegian as a Customer Care Consultant and later became a Customer Care Team Lead. Additionally, Hasans worked at Rīgas Kultūru Vidusskola as a French & Eastern Cultures teacher from 2009 to 2021.

Hasan K. has a diverse education history. Hasans completed their Master of Education (M.Ed.) in Management from Latvijas Universitate between the years 2013 and 2015. Prior to this, they obtained a Bachelor of Business Administration (BBA) degree with a focus on Tourism and Hospitality Management from Biznesa augstskola Turība from 2009 to 2011.

Before studying business and management, Hasan pursued a degree in Economics. Hasans attended University Jobs from 2004 to 2007 and obtained a General Academic Studies Degree (D.E.U.G) in Economics. In 1998, Hasan earned their Bachelor of Education degree from CFI Larache, a ministry of Education in Morocco, with a specialization in Education.

Furthermore, Hasan completed their secondary education at Lycée Hassan II from 1994 to 1997 and obtained a Baccalaureate degree with a focus on Applied Sciences. Additionally, they have acquired certifications in Education, Management, Tourism, and Hospitality from the Ministry of Education.

The obtained month and year for the additional certifications are not provided.

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Previous companies

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Timeline

  • Customer Care Team Lead

    September, 2021 - present

  • Customer Care Consultant

    February, 2021

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