Lauris G.

Lauris G. is a seasoned customer support professional with extensive experience in various industries, currently serving as a Senior Customer Support Coordinator at Norwegian since September 2021. In this role, Lauris G. provides frontline booking assistance, resolves customer travel issues, and manages feedback across multiple channels. Previously, Lauris G. contributed to The Stars Group as a Customer Support Advisor and worked as a Senior B2B Partner Support for Microsoft at Infosys BPM. Additional roles include healthcare assistance at CareChoice and Beneavin House, personal care coordination, and sales and customer service positions at McDonald's and other companies. Lauris G. holds a FETAC Level 5 in Health Care Support from The Open College and has completed a traineeship in healthcare.