Shyama Lal

Shyama Lal is an experienced Training Manager currently at Norwood since August 2020, where responsibilities include managing a Learning and Development team, enhancing service compliance by 80% over three months, and migrating to a new Learning Management platform. Prior to Norwood, Shyama served as Training Team Leader at Comfort Care Services Ltd from September 2013 to July 2020, focusing on training delivery, compliance support, and the development of management training programs. Earlier roles include Training Officer, Support Assistant at Home Instead, and Lead Development Support Worker at Care Management Group Ltd. Shyama’s background highlights a strong emphasis on training quality, compliance, and tailored training materials.