Caitlin Conn Picco is an accomplished professional with extensive experience in strategy and operations across multiple industries. Currently serving as the Head of Strategy & Operations for Global Customer Success & Customer Experience at Notion, Caitlin previously held the position of Head of Global Customer Strategy & Operations (Sr. Director) at Amplitude. Prior roles include Director of Revenue Strategy & Operations and Senior Manager of Global Support Strategy & Operations at HubSpot, as well as Category Manager for Trade Services at Wayfair. Earlier in their career, Caitlin gained valuable experience as a Solutions Consultant and Technical Account Manager at Google, focusing on DoubleClick Digital Marketing and DoubleClick Search.
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