Bicram Athwal

Bicram Athwal possesses extensive experience in digital transformation and housing services, currently serving in Systems Development at Nottingham City Council since March 2024, overseeing business applications and IT architecture for transformative change. Prior roles include Digital Process Owner at Clarion Housing Group, where responsibilities involved optimizing digital channels and enhancing the omni-channel customer experience, and Digital Customer Engagement Officer at Paragon Asra Housing, focusing on digital service adoption. Bicram previously held positions such as CRM Analyst at PA Housing, Chairman of Netherhall Community Association, and Test Analyst at Next Ltd, where contributions included system testing and fraud investigation. Bicram holds a degree in International Relations and Politics from De Montfort University, completed in 2012.