Erik Hesseling

Practice Lead CX & Innovation at Nova Reperta

Erik Hesseling has diverse work experience in various positions and industries. Erik is currently a Practice Lead CX & Innovation at Nova Reperta, where they help companies develop strategies and cultivate a customer-centric approach. Prior to that, they worked as a Management Consultant and Project Lead CX, EX, & Innovation at the same company. Before joining Nova Reperta, Erik was a Marketing & Innovatiestrateeg at MorningSun | Bureau voor innovatie, where they collaborated with clients to create customer experience strategies and propositions. Erik also served as a Creative Business Strategy Consultant and Senior Advisor at EY VODW, addressing challenges faced by large companies. Earlier in their career, Erik worked as a (Senior) Consultant for innovation and funding at Ugoo, a management consultancy firm for tech- and IT companies. Erik also gained experience as a Proposition Developer and Service Designer at CEDNA, where they developed new propositions and wrote business plans for various projects. Additionally, Erik conducted research on the Italian design market at the Royal Dutch Embassy Rome as part of their role there. Erik also had internships at SENZ Umbrellas BV, where they conducted research on supply chains and organizational creativity, and at Ingenieursbureau Oesterbaai bv, where they gathered and entered data from asbestos research projects. As an Inspirator at HeD DenkTank, Erik wrote articles for the InspirationKit, which aimed to inspire companies in their strategic and creative development. Lastly, they served as the Chairman of the Industrial Design Engineering Business Fair at the student association i.d, facilitating connections between students and companies.

Erik Hesseling has a diverse education history. Erik earned a Bachelor of Science in Industrial Design Engineering from Delft University of Technology in 2007. In the same year, they also completed a Master of Science in Service and System Design from Politecnico di Milano. In 2010, they obtained a Master of Science in Strategic Product Design from Delft University of Technology. Additionally, Erik pursued a Post-Graduate Course in Design Driven Business Innovation at the University of Amsterdam in 2016. Erik also has a background in the Italian language through studies at Università per Stranieri di Perugia. Before attending university, Erik completed their secondary education at Camphusianum Gymnasium, specializing in the fields of Nature & Technology, Economics, and Philosophy of Science. Erik Hesseling has recently obtained a certification in Digital Leadership from Growth Tribe in 2023.

Links

Previous companies

Ugoo B.V. logo

Org chart

Manager

Timeline

  • Practice Lead CX & Innovation

    January, 2023 - present

  • Management Consultant | Project Lead Cx, EX & Innovation

    September, 2020

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