Jonathan Hilder

Jonathan Hilder is an experienced manager in healthcare technology and operations, currently serving as the Manager of Patient Identity and Encounter Management at Nova Scotia Health Authority since May 2018. In this role, Jonathan oversees the design and support of software platforms related to patient registration and scheduling, while leading provincial teams to enhance care delivery through performance metrics. Prior to this, Jonathan held roles such as Operations Manager at STI Technologies Limited, where innovative patient support solutions were developed, and Project Manager at NTT DATA Canada, focusing on client relationships and efficiency improvements. Jonathan's earlier experience includes significant positions at BlackBerry, including Technology & Infrastructure Manager and Major Incident Manager, contributing to strategic planning and operational management. Jonathan's career began as a Trainer/Team Lead at Aditya Birla Minacs, with a foundational education in Computer Systems Networking and Telecommunications from CompuCollege Atlantic.