Ben Deese

Ben Deese is an experienced IT professional with over 20 years in the industry, currently serving as a Technical Customer Support Agent Escalations at Frontier Internet since January 2024. Previously, Ben held the role of Technical Account Manager at Novatech, Inc. and worked as a Network Analyst/TAM at Mueller Water Products. Other significant positions include Network Engineer at Telaid Industries, Technical Solutions Specialist/TAM at Hewlett Packard Enterprise, Network Technician at Cbeyond, and Technical Support Escalation at CGS/IBM. Ben holds a Bachelor's Degree in Computer and Information Sciences and an Associate's Degree in Applied Science, Electronics from Devry University. A strong focus on customer service, technical solutions, and network support defines Ben's career trajectory.