Michelle Ann T.

Customer Success Manager at Novelship

Michelle Ann T. has a diverse work experience spanning various roles and industries. Michelle Ann started their career in 2012 as a Customer Care Officer at Teleserv, where they resolved issues and concerns for GSIS members. Michelle Ann later moved on to become a Supervisor at STARTEK, where they excelled in building winning work cultures and driving customer satisfaction. In 2017, Michelle worked as a Financial Advisor at SunLife, providing clients with advice on insurance coverage, investment planning, and other financial areas. Michelle Ann then transitioned to a Customer Support Specialist role at GO.Exchange in 2019, where they handled customer inquiries and prioritized customer tickets. Currently, Michelle works as a Customer Success Manager at Novelship.

Michelle Ann T. attended De La Salle University from 2007 to 2011, where they pursued a Bachelor of Science degree in Information Technology. Michelle Ann'sfield of study during this period was focused on Information Technology. In April 2022, Michelle Ann T. obtained a certification in NewCampus Manager Essentials from NewCampus.

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Timeline

  • Customer Success Manager

    June, 2020 - present