Tina An

Tina An has a strong background in customer success and management. Tina is currently working as the Director of Customer Success at BrainBox AI since May 2023. Prior to that, they worked at amtl inc. for ten years, from June 2013 to May 2023, in the role of a Customer Success and Management Consultant.

Before joining amtl inc., Tina held various positions at Sunday, where they served as the Head of Customer Success for North America from April 2022 to August 2022, and the Head of Customer Success for Canada from February 2022 to April 2022.

Tina also worked as a Territory Sales Executive at SkipTheDishes from July 2021 to February 2022, and as an Entrepreneurship Advisor and Coach at YES Employment + Entrepreneurship from April 2019 to November 2020.

Tina has obtained valuable experience as the Co-founder and Operations Director of Provisions Restaurant Group from May 2015 to December 2018. Prior to that, they held the role of Senior Manager, Key Accounts at Cedarome Canada Inc. from March 2010 to April 2013.

Their earlier career includes a role as a Sales Manager at Novotaste Corporation Inc. from December 2007 to January 2010, where they played a significant role in transitioning the company into a customer-centric flavors manufacturer and achieving significant sales objectives. Tina also worked as a Purchasing Manager at Cedarome Canada Inc. from August 2006 to December 2007, where they effectively managed vendor relationships and implemented purchasing policies to minimize costs.

Tina started their career as an Operations Manager at Bronte Restaurant from September 2004 to August 2006, where they were responsible for driving improvements in service, quality, and employee productivity.

Overall, Tina An brings a wealth of experience, particularly in customer success, management, sales, and entrepreneurship.

Tina An has a Bachelor of Science (BS) degree in Biology and Environmental Science from McGill University. Tina also holds a Master of Business Administration (MBA) degree from Cornell Johnson Graduate School of Management. In addition to their formal education, Tina has obtained several certifications. Tina became a Customer Success Manager Specialist from Cisco in November 2022. Tina also completed a certification in Leading Transformations: Manage Change from Coursera in November 2022. In May 2020, Tina obtained a certification in Design Thinking from the McGill Executive Institute.