Kevin Lally

Associate Director, Customer Experience Management at Novo Nordisk

Kevin Lally is an experienced professional in customer experience management and digital operations, currently serving as Associate Director at Novo Nordisk since July 2017. Prior roles include Senior Manager of Digital Operations and Manager of CRM & Digital Operations, focusing on patient support programs and omnichannel marketing. Prior to Novo Nordisk, Kevin worked at Accenture as a Consultant in Program and Project Management, specializing in marketing automation and campaign management for a major pharmaceutical company. Kevin's career also includes a position as Senior Associate at Rosetta, where digital relationship marketing strategy and campaign management were key responsibilities. Kevin holds a Bachelor of Science in Marketing from the University of Delaware, earned in 2011.

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Previous companies

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Timeline

  • Associate Director, Customer Experience Management

    November, 2022 - present

  • Senior Manager, Digital Operations, Patient Support Programs COE

    August, 2021

  • Manager, CRM & Digital Operations, Omnichannel Marketing

    July, 2017