Brian Kale

Brian Kale has a diverse professional background in customer banking operations, customer success, CX coaching, and creative direction. Brian has experience working with companies such as Novo, Zendesk, x.ai, Dynamic Realities, Pause and Select, Continue Play, and Dolche Far Niente. With a strong focus on customer empowerment, Brian has successfully scaled multiple customer success departments and implemented automation strategies to improve efficiency. Additionally, Brian has extensive experience in social media management, employee training, and volunteer team management. A degree holder from the University of South Florida and Hillsborough Community College, Brian is a skilled professional with a proven track record of success in various industries.