Karen DeChant Ross

Senior Manager, Strategic Accounts at NovoEd

Karen DeChant Ross has a diverse work experience spanning multiple industries. Karen started their career at Applebee's Grill & Bar as an Assistant Training General Manager, where they directed the Corporate Management Training program and conducted training evaluations. Karen then transitioned to KeyImpact Sales & Systems as an Operator Specialist, responsible for sales and marketing of foodservice products to contract management groups.

Afterwards, Karen joined Innovative Concept Group as an Account Executive, representing over 45 foodservice manufacturers and managing sales and marketing activities. Karen then moved to Central Piedmont Community College as a Corporate Learning Advisor, where they developed relationships with key executives and designed customized training solutions for corporations.

Karen later joined Aperture Education, LLC as a Partnership Manager, focusing on social and emotional learning. Karen developed business relationships with key clients and grew sales while also conducting needs analysis and working on program management changes.

Currently, Karen is working at NovoEd as a Senior Manager, Strategic Accounts. Karen'srole involves engaging with enterprise clients and delivering engaging learning experiences. Karen also previously held roles as a Senior Customer Success Manager and Customer Success Manager at the company.

Karen DeChant Ross completed their Bachelor's degree in Business Administration with College Honors at The University of Toledo from 1995 to 1999. Karen also attained a Bachelor of Business Administration - BBA degree in Business, Management, Marketing, and Related Support Services from the same university. In addition, Karen has a certification as an ISO 9001:2015 Internal Auditor from the ASQ. The specific month and year when they obtained this certification are not mentioned.

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Timeline

  • Senior Manager, Strategic Accounts

    December, 2022 - present

  • Senior Customer Success Manager

    January, 2020