Florian Schreiber

Florian Schreiber currently serves as the Chief Sales Officer (CSO) at Novum Bank Group since September 2023 and has been the owner of DOV.SOLUTIONS since July 2009. Schreiber is also the co-owner of Bernies Backsteinwelten since July 2018. Prior to this, Schreiber held the role of ECSA at bet365 from September 2022 to August 2023, and was the Head of Customer Success for Germany and the UK at ark|group (ark Industrie AG) between February 2020 and January 2022, focusing on customer relationship management. Previous experience includes serving as a CS Resource Planner and Senior Specialist for ACD & Reporting at TNT from January 2012 to January 2020, managing large teams and ensuring operational efficiency across multiple customer service sites. Schreiber has held various supervisory board positions, including at ARCHE AG, and has a background as a Customer Service Manager at Gemini GmbH. Educational qualifications include ThePowerMBA and several professional certifications related to training and labor law.