The Operations Team at NOVUM Hospitality oversees the day-to-day functions and ensures smooth operations across all hotels in the group's portfolio. This team, which includes roles such as Chief Project Officer, Directors of Operations for both franchise and proprietary hotels, Hotel Managers, and Maintenance Managers, focuses on maintaining high service standards, implementing operational strategies, and managing maintenance activities. Their efforts ensure that every hotel under NOVUM Hospitality, whether directly managed or franchised, delivers an exceptional guest experience consistently.
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