Joe Tomlin

Joe Tomlin is an experienced professional in customer experience and operations management, currently serving as Customer Experience Improvement Manager at Novuna Vehicle Solutions since February 2023. Prior to this role, Joe held several positions at Lookers plc from September 2017 to February 2023, including Central Operations Manager and Customer Experience & Employee Engagement Manager. Joe's career also includes experience as a Customer Operations Field Specialist at Mercedes-Benz in the UK, Complaints Manager at Markerstudy Insurance, and Customer Resolutions Manager at Hastings Direct. Joe holds a degree from the University of Brighton, completed in January 2009.