Anu Heliniemi is an economic expert at NRC Group Finland, operating within the Tampere Tramway Alliance since January 2017. Prior to this role, Anu served as a Service Advisor focused on invoicing at Lassila & Tikanoja from April 2014 to December 2016, where responsibilities included customer service, maintaining contract data, credit control, and debt collection. Anu's career began at Säästöpankkiryhmä as a Back Office Assistant and Service Advisor between May 2012 and May 2014, and earlier experience includes working as a Salesperson at Rautakirja Oy Kioskikauppa from June 2011 to June 2012. Anu holds a Bachelor of Business Administration degree from Tampere University of Applied Sciences, earned between 2011 and 2014.